Monthly Archives: April 2015

For IT staff, the old days of “rack and stack” are giving way to a new professional model—IT services business relationship manager. In this capacity, IT is seen as a…

A customer walks into the bank to make a deposit, greets the teller and, out of the blue, she’s asked if she would like a second mortgage. Is this any…

The key to a high quality patient discharge is identifying post-discharge vulnerabilities. Federal penalties for high rates of patient readmissions are compelling hospitals to dig into the causes of the…